Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
Properties are typically rented on a first-come, first-served basis once a completed application and required fees are submitted. We recommend applying as soon as possible to help secure a rental. -
Do I pay the first month's rent and last month's rent with my security deposit?
Move-in costs vary by property. Tenants are typically required to pay the first month's rent and a security deposit before moving in. Some properties may also require last month's rent. -
How old do you have to be to apply?
Applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older. -
Is the deposit refundable?
Yes, security deposits are generally refundable, provided there's no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees. -
Who needs a cosigner?
A cosigner may be required if an applicant doesn't meet income, credit, or rental history requirements. Cosigners must meet their own financial qualifications and sign a guarantor agreement. -
You have a property I want to rent. How do I apply?
Applications can typically be submitted online or in person. A completed application, application fee, and required documentation (such as proof of income and identification) are needed to move forward. -
How do I pay rent?
Rent can usually be paid online through a tenant portal, by automatic bank transfer, or by check or money order, depending on the property's available payment options. -
I want to get a pet. What do I do?
Check your lease agreement and reach out to management before bringing home a pet. Some properties allow pets with an additional pet deposit or monthly pet rent, while others may have restrictions. -
I want to move out, but my roommate wants to stay. What should I do?
Lease agreements typically hold all tenants responsible for the full lease term. If one tenant wants to stay, they may need to qualify on their own or find a replacement tenant approved by management. -
My lease expiration is coming, and I want to move out. What should I do?
Most leases require written notice before moving out. Check your lease for the required notice period, and be sure to submit your intent to vacate in writing by the deadline. -
Who is responsible for paying for repairs and maintenance requests?
The property management company typically handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channels.

